A customised sales and service mobile application made for the organisation welbound.The service side of app provides 2 user roles Service coordinator and service engineer.Service coordinator : - Can create and update ticket for the customer, - Assign engineer to ticket, - manage all the ticket and engineer.Service engineer : - complete the ticket, - fill the service report and submit, - A pdf report will be generated after submitting.Both roles can view the already completed ticket details and the service report in pdf format.